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Investor Education - Frequently Asked Questions (FAQs)

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Got a question? Check some of our frequently asked questions below!

About Spartan Invest

How long has Spartan Invest been in business? Expand

We have been providing turn-key rental properties for 15 years. We are looking forward to many more years of providing turnkey management services.

Where is Spartan Invest located? Expand

We are headquartered in downtown Birmingham, AL. We purchase and manage properties in the Greater-Birmingham and Tuscaloosa areas, as well as Montgomery, Alabama’s state capital. We operate in North Alabama, Chattanooga, and North Georgia.

Do you have out of state investors? Expand

We do have out of state investors.  In fact, 90% of our investors are out of state.  We also have international investors.  We currently have investors in 8 countries worldwide.

What services does Spartan Invest offer clients? Expand

We help clients in a variety of ways: from acquiring properties, increasing their cash flow, saving money on taxes and protecting their assets.

How do I place a property under contract? Expand

Once you are pre-approved, we begin property selection.

As inventory becomes available online, you can work with our sales team and reserve a property online.

After your property is reserved, the contract is prepared for your signature and underwriting can begin.

When all parties are ready to close, our closing coordinator will work with you, your lender, appraiser, home inspector, and closing attorney to ensure this process goes as smoothly as possible.

What renovations do you complete on the properties? Expand

The rehab process is very important to us. Our renovation philosophy is such that we believe in putting the majority of the cash dollars into the large CapEx items. The returns are best in older properties. We believe in putting long-term durable materials in the renovation. That includes new metal roofs that last 40+ years, new HVAC units that come with a 15-year manufacturer’s warranty, new water heaters that come with a 10-year manufacturer’s warranty, and we often replace the electrical service, as well. We also install granite counters and LVT flooring throughout. Our goal is to provide a property with high quality materials that will last a long time and that will defer maintenance for as long as possible for our investors.

What types of neighborhoods do you purchase in? Expand

Our neighborhoods typically have a household median income of $50,000, lower crime rates, and a school racking of 3+ using www.greatschools.org ratings.

Do you allow lender financing to purchase Spartan homes? Expand

We do allow lender financing for our properties.  Many of our investors use the power of leverage to purchase multiple properties.  Using leverage properties can be a great way to build a portfolio and to create passive income and wealth generation.

Does Spartan Invest walk me through the closing process? Expand

Our closing coordinator is vital to our investors' success.  He is responsible for communication between the lender, appraiser, investor, closing attorney and home inspector.  This position is solely here to make the contract closing process as easy as possible.

What is communication like after closing? Expand

We have a full-time investor relations department that is dedicated to reaching out to investors once a month. This serves as a progress report and update on their property. Through the online portal, transparent reporting, and the monthly communication – we strive to over-communicate with our investors.

Do you help clients with asset protection? Expand

We do help our clients with asset protection. We have referral sources that we can send them to because the goal is to protect the asset once you’ve acquired it.

Do you own rental properties in the same neighborhoods that you are selling in? Expand

Yes, we own rental properties in the same neighborhoods that we are selling in. We believe that the neighborhoods in which we invest are the trusted, safe neighborhoods that we also put our investors in.

Do you own the properties that you sell? Expand

Our company does own the properties that we sell. There are other organizations out there that act as a marketer. We directly own the properties. We have an extensive line of credit. We hold the properties in house and we sell them as a private, direct sale to our investors.

Property Management

Does Spartan Invest offer in-house property management? Expand

We provide property management in-house. This is vital to the success of our investors' overall experience. Anytime you farm the property management piece out of the turn-key process, you really invite the risk of having a third party that is not as invested or as interested in the long-term performance of your property as opposed to someone that manages it in-house.

What fees does our property management company charge? Expand

We charge a one month leasing fee for the initial two-year lease. Two-year leases assist with our average length of stay, which is 38 months. We charge a $500 renewal fee after the two-year lease. Our current renewal rate is 57%. We charge a 9% property management fee.

How often do investors get paid? Expand

We pay our investors every month.  We wait until the end of the month for owner drafts and reporting to allow all maintenance bills and/or fees to be collected and reflected in that month.  We start the owner draws on the 20th of each month.

What is your eviction rate? Expand

Out of over 2,000 properties that we manage, our eviction rate is around 3%. No investor likes evictions, nor do we. However, this is a risk of owning rental property.  When it does happen, you need the right property management team in place to handle this process for you.

When do you begin the eviction process? Expand

If we do not receive rent by the 10th of the month, we begin the eviction process.

Leasing

How long does it take to rent the property once the renovation is complete? Expand

Our average move-out cost right now is $2,500. Keep in mind, that doesn’t mean that you, as an investor, are going to have a $2,500 move-out. It may be a $200 move-out where they just need basic cleaning, or it could be a $4,000 move-out. This is the average.

If the deposit does not cover the damage, we will attempt to collect the balance in-house and if we’re unsuccessful, then we send it to a Collection Attorney.

Does property management charge tenants a late fee? Expand

We do charge a 10% late fee.  This fee is split between the owner and the property management company.

Does property management charge tenants a pet fee? Expand

The property management team does charge a pet fee.  We charge one month’s rent, and this is non-refundable.  This fee goes directly to the owner.

Are you licensed real estate agents? Expand

Every member of our leasing team is a licensed real estate agent.

What is our average tenant's income? Expand

Our average tenant’s annual income is $50,000.

Is a tenant placed in the property prior to closing? Expand

We try our best to place a tenant in the property prior to closing. We know that this makes investors feel safe and everyone loves immediate cash flow. From new construction to tenant placement, it takes us on average 30 days. We realize the importance of getting the property occupied, and it is preferred by our investors.

What are the rent ranges for your properties? Expand

The rent range is determined by a variety of factors.  We evaluate the local school ratings, crime rates, area demographics, characteristics of the individual property, etc. Depending on the market and property, this can range from $1,000 to $2,500 per month.

What is your tenant screening process? Expand

We take the tenant screening process very seriously.  We have a strict process on screening and run a 50% rejection rate.  Our goal is not to place a tenant – it is to place the right tenant.  We require a credit score of 550 or higher, three times the monthly rent in income, and no evictions or convictions on their rental history.

Do you offer a rental guarantee? Expand

No, we do not offer a rental guarantee. We do realize this is offered by other turn-key providers and this might provide a false sense of security for your long-term investment. We know we have the right team in place to occupy your property. The property management agreement is for the long haul and would not want to cover tenancy issues with a guarantee for the first year.

Maintenance

Does Spartan Invest offer in-house property management? Expand

We provide property management in-house. This is vital to the success of our investors' overall experience. Anytime you farm the property management piece out of the turn-key process, you really invite the risk of having a third party that is not as invested or as interested in the long-term performance of your property as opposed to someone that manages it in-house.

What fees does our property management company charge? Expand

We charge a one month leasing fee for the initial two-year lease. Two-year leases assist with our average length of stay, which is 38 months. We charge a $500 renewal fee after the two-year lease. Our current renewal rate is 57%. We charge a 9% property management fee.

How much do your investors pay in maintenance? Expand

We recommend that you plan for about 5% annually in standard maintenance costs.

What protections do you have in place for investors? Expand

We require all tenants to have a $100,000 policy in Tenant Liability Insurance Coverage to protect your investments. This is a $15 in-house offering that tenants pay each month or they are free to get their own policy. 

This protects the investor from tenant-related damage, made up of the 5 main perils: fire, smoke, explosion, water damage or backup of sewer drain or sump.

We also provide annual property and HVAC inspections.

How much does a move-out cost? Expand

Our average move-out cost right now is $2,500. Keep in mind, that doesn’t mean that you, as an investor, are going to have a $2,500 move-out. It may be a $200 move-out where they just need basic cleaning, or it could be a $4,000 move-out. This is the average.

If the deposit does not cover the damage, we will attempt to collect the balance in-house and if we’re unsuccessful, then we send it to a Collection Attorney.

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2015 3rd Ave N

Birmingham, AL 35203

205-202-4118

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